Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Ground shipping within 3 to 7 business days [3-5 Days for U.S & 3-7 Days for UK & E.U]
  • Express delivery options also available
  • See the delivery FAQs for details on shipping methods, costs and delivery times
  • Please note, orders over £135 may be viable for import & vat charges for UK orders only.
PAYMENT METHODS

Sendegaro accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, Visa Electron. The total will be charged to your card when the order is shipped.
  • Sendegaro features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
  • Clearpay: See your instalments and choose Clearpay as your payment method. Make the first of 4 payments now. Pay the rest over 6 weeks.
  • Klarna: Choose Klarna when checking out. Pay in full up to 30 days later or split the cost into monthly payments.
  • LayBuy: Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. Always interest-free.
  • Four: Buy now, payer later. Split your payment into 4 equal payments. No Credit Impact, No Interest, No Credit Check. Receive your order up-front and pay over time.
  • Sezzle: Take a Break Now. Pay Later. Get what you want now, pay in 4 over 6 weeks. 0% interest. 
EXCHANGES, RETURNS AND REFUNDS

Items returned within 14 days of their original shipment date in same untouched, new with tags condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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