Why is my order not being accepted?

To ensure the best and easiest of experience for our customers, we ask you to make sure that the address you are entering in the "Billing" field is the address that is registered with your bank and the address where you receive your bank statements. If the system still doesn't accept your order, please contact your bank and then contact us by e-mail at customercare@sendegaro.com and we will be glad to assist you.