Dolce & Gabbana Floral Lace Kaftan Dress

UK Delivery Standard: £5 | UK Delivery Express: £12

U.S & Canada Delivery Standard: $5 | U.S & Canada Delivery Express: $20

EU Delivery Standard: $4 | EU Delivery Express: $12

Australia Delivery Express: $30

Find out more about our Delivery & Returns

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.

Several types of goods are exempt from being returned. Products such as underwear, swimwear, and lingerie for hygienic reasons. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 14 days after delivery

Refunds (if applicable)Returns do take us 7-10 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.FINAL SALE EXEMPTION ITEMS

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for a refund, exchange, or store credit.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@sendegaro.com


Shipping
To return your product, please send us an email at customercare@sendegaro.com and we will provide you the steps.

You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or damaged. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping fee will be deducted from your refund unless return shipping is covered by the buyer.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item without proof of delivery.